Government Fleet, July/August 2020

SAN BERNARDINO COUNTY CALIF No 1 in 2017 Led by Ron Lindsey CAFS fleet management director Fleet size 4000 Staff size 100 Maintenance facilities 6 Fuel sites 60 Mobile service trucks 11 Recent Initiatives The fleet team transitioned to a new telematics system swapping units on 2500 vehicles It also expanded its fuel site infrastructure to improve on disaster preparedness Leading the Industry The county fleet operation continues to lead the industry by exceeding customer expectations This includes providing all types of support to customers from sanitizing vehicles during the COVID 19 pandemic to designing and building specialized equipment such as tortoise tunnels that protect endangered species to enhancing the ability to provide fuel during emergencies In addition the fleet operation began providing hydrogen powered rental loaner vehicles through the fleet motor pool CITY OF TULSA OKLA No 1 in 2018 Led by Brian Franklin CAFM CPFP administrative manager and Mike Wallace CAFM CPFP maintenance manager Fleet size 2500 Staff size 81 Fleet facilities 4 Miles driven in fleet cars 20 million per year Recent Initiatives The fleet team implemented a creative process to garner customer feedback Staff members purchased voting booths for each shop and created ballots for customers to vote on the fleet operations effectiveness in the following five areas customer service vehicle safety preventive maintenance communication and repair costs Fleet leadership will use results to determine how it can improve Fleet staff created in house fleet availability dashboards that provide results by shop and vehicle class The dashboards are updated each morning and distributed to all shop supervisors Supervisors can drill down and look at open work orders to view data behind the results Staff members are working with IT to fully automate this process Leading the Industry Fleet staff are founding members of the Oklahoma Public Fleet Management Association and help facilitate an annual conference for government fleet professionals and vendors In 2019 more than 350 fleet professionals from 12 states registered for the two day event CITY COUNTY OF DENVER No 1 in 2019 Led by Brad Salazar fleet management director Fleet size 2443 Staff size 84 Fleet availability 95 Preventive maintenance compliance 94 Labor hours billed 73 Repairs completed within five days 84 Recent Initiatives To meet the fleets organizational needs and support staff development the leadership team developed a workforce readiness program to mitigate the risk of knowledge loss with a changing workforce The program identified six critical positions that are impactful to service delivery and identified internal individuals who demonstrated the interest and needed skill set Staff members implemented succession plans with training and development opportunities created a classification for vocational trades interns and became the first municipality in Colorado to implement a vocational internship Leading the Industry The fleet operation is committed to a sustainable fleet with plans to have 200 electric vehicles in service by the end of 2020 and to install 28 fast charging stations at city facilities It is working to become CLEANFleet certified and is piloting 25 vehicles for vehicle to vehicle and vehicle to infrastructure communication JULY AUGUST 2020 GOVERNMENT FLEET COM 33